1. introduction

1. 1. Welcome to PIX SAFETY, a platform developed by PIX FORCE. These Terms and Conditions (“Terms”) regulate the use of the PIX SAFETY platform for inspecting security aspects using security cameras and computer vision technology.

   2. We, PIX FORCE, may release and allow access to our solutions based on the signing of our Subscription Agreement, meaning that the SUBSCRIBER’s representative agrees to the terms and conditions described in this document. These T&C, together with any other document listed in the Subscription Agreement (such as the Commercial Proposal), form a binding “contract” between the SUBSCRIBER and PIX FORCE.

   3. Therefore, this is a document that formalizes the relationship between the SUBSCRIBER and PIX FORCE, with the corporate name of PIX FORCE TECNOLOGIA S.A., a legal entity governed by private law, registered with the CNPJ under No. 25.161.678/0001-87, with headquarters at Tv. São José 455, Sala PIX FORCE, Porto Alegre-RS, CEP: 90240-200, in the form of its bylaws, for the use of the PIX SAFETY Solution.

   4. PIX FORCE is always open to hearing from you! Just as any SaaS solution evolves over time, if you have any suggestions, ideas, comments or feedback on our services or products, we would be delighted to hear from you. Your opinion is essential for us to continue improving and offering the best possible experience to our subscribers.

   5. By using PIX SAFETY, you agree to these Terms and Conditions of Use for SaaS Software – Pix Safety.

2. Service provision

2.1. The object of these Terms is the supply by PIX FORCE to the SUBSCRIBER of a license for the software called PIX SAFETY, in accordance with the values, usage limits and plans set out in the Commercial Proposal, as well as the provision of technical support services, improvements and other agreements that may be contracted by the parties, in accordance with these T&C and its annexes.

2.2. PIX SAFETY offers the following services:

• Access to the PIX SAFETY product, via a web platform, with desktop or mobile access, for the purpose of configuring Artificial Intelligence (A.I.) models for security camera video image inspections.

• The A.I. models available to the SUBSCRIBER will be defined in the Commercial Proposal.

• Dashboard with deviation data recorded after automated analysis of the videos from the cameras chosen by the SUBSCRIBER to be monitored.

• Secure storage and access to data generated by the A.I.

• Training and qualification to implement the use of the system by the SUBSCRIBER, to be provided by the PIX FORCE team 100% remotely, within the limits of the contracted plan.

• Enabling a MASTER ADMIN ACCOUNT and providing a Login and Password to access the solution, via the means/links described in item a above.The purpose of the PIX SAFETY software is to assist organizations in monitoring occupational safety compliance, but it is exclusively up to the SUBSCRIBER to take the appropriate measures based on the information provided.

2.3. The purpose of the PIX SAFETY software is to assist organizations in monitoring occupational safety compliance, but it is exclusively up to the SUBSCRIBER to take the appropriate measures based on the information provided.

2.4. The software licensed by PIX FORCE must be made available through a cloud server, in order to keep the SUBSCRIBER fully up-to-date with the latest version, in accordance with clause 2.8 below, as well as to better protect information and connection stability.

2.5. The SUBSCRIBER acknowledges that it is their responsibility to configure and maintain the cameras connected to the Pix Safety platform in accordance with their operational needs, as well as to maintain administrative control of who will have access to the MASTER ADMIN ACCOUNT, and must immediately notify PIX FORCE if they become aware of any unauthorized use or access to their account.

2.6. The SUBSCRIBER is aware that the subscription fees are defined in the Terms of Subscription and Commercial Proposal.

2.7. Setup and improvement services, if contracted, will be provided under the terms of the schedule to be formalized in writing between the parties. The software deployment process must follow PIX FORCE’s standard methodology, duly documented and approved in meeting minutes and action plans between the parties. The definitions of the activities to be developed, the methodology employed and the respective level of priorities are the responsibility of PIX FORCE and must be fully followed by the SUBSCRIBER.

2.8. New updates made available in PIX SAFETY at PIX FORCE’s free choice will not incur any additional cost, unless they are considered by PIX FORCE to be new products or additional services not expressed in the COMMERCIAL PROPOSAL.

3. Obligations of the Parties

3.1 PIX FORCE undertakes to:

• Provide the SUBSCRIBER with a license to use the software, in the Software as a Service modality;
• Maintaining its own technological apparatus and infrastructure, or that of third parties under its responsibility, to enable the correct and safe operation of the solutions;
• Provide, in writing, any information and clarifications requested by the SUBSCRIBER during the term of the agreement;
• Report any unavailability of the system caused by situations beyond its control, such as acts of God, force majeure, legal orders, floods, fires, earthquakes, strikes, wars, etc., in which case PIX FORCE will be released from liability;
• Communicate with reasonable notice any system updates that may lead to changes in the SUBSCRIBER’s operation;
• Obtain and keep valid at all times all the licenses and authorizations necessary to carry out its activities and fulfill its obligations under this document, as well as comply with all the requirements and conditions of the same licenses and authorizations;
• Maintain the utmost secrecy and confidentiality with regard to documents and all verbal or written, recorded and private information, business secrets or any other information that it has access to during the term of this document;
• To provide the services provided for in the contractual object under the conditions established in this instrument and its integrated documents;
• Ensure the availability of professionals to answer questions, solve problems and carry out all the activities previously defined, as well as making every effort to meet the deadlines set, as provided for in these Terms;
• Comply with the other obligations listed in the body of these Terms.

3,2. The SUBSCRIBER’s obligations are:

• Make payments according to the contracted plan.
• Operate the software in accordance with PIX FORCE specifications and guidelines.
• Since PIX SAFETY is a web solution, it is up to the SUBSCRIBER to solve any problems arising from access via the WEB, since the parties agree that PIX FORCE has no control over and/or responsibility for the SUBSCRIBER’s structure or for the protection tools against remote intrusions, and any intrusion or remote access to the SUBSCRIBER’s data under its custody or derived from security weaknesses in the SUBSCRIBER’s equipment will not mean under any circumstances a failure in the software or in the provision of services by PIX FORCE. Furthermore, if there is any indication of a fault in PIX FORCE’s software, this fact must be investigated by the parties.
• Take responsibility for the correct handling and storage of passwords, especially with regard to access via the ADMIN MASTER login, which should preferably have its password changed and stored in a password vault, serving as contingency access, especially in the event of access problems when Single Sign On is integrated.
• Take responsibility for using and training its employees in the correct use of the PIX SAFETY solution.
• Ensure that the cameras used are properly positioned and kept fully operational to enable effective analysis by PIX SAFETY’s A.I. models.
• Obtain any necessary consent from the persons monitored by the cameras, as required by applicable laws.
• Make use of Artificial Intelligence only in legally permitted ways, as well as observing existing national and international regulations on the subject, especially Regulation 1.689/2024 of the European Union (AI ACT), if applicable to the SUBSCRIBER.
• Responsible for controlling users on the platform.

4. Privacy and Data Security

We take the privacy of Users and the people whose data is processed very seriously. The use of PIX SAFETY involves the collection and processing of video, which may contain personal data. We undertake to:

• Process all personal data in compliance with applicable data protection regulations (e.g. LGPD, GDPR).
• Not to share your data with third parties, with the exception of suboperators of personal data necessary for the fulfillment of our contracted relationship, unless required by law or with your explicit consent.
• To use the data obtained exclusively for the execution of the functionalities and services contracted by the SUBSCRIBER, guaranteeing that the processing is limited to the purposes previously informed to the latter.

For more details on how we treat your data, please consult our [Privacy Policy].

5. Limitations of Liability

5.1. We strive to ensure the accuracy and reliability of the insights generated by PIX SAFETY; however, we do not guarantee that our platform will detect all cases of non-compliance or provide error-free analysis.

5.2 In no event shall PIX FORCE be liable for any indirect, incidental, special or consequential damages arising out of the use or inability to use PIX SAFETY, including, without limitation, personal injury to employees, third parties or visitors to the SUBSCRIBER’s premises, damages for loss of profits, data or business opportunities.

5.3. Under no circumstances will PIX FORCE be held responsible for an accident at work that may occur, regardless of the performance of PIX SAFETY. The sole purpose of PIX SAFETY is to generate data to help the Customer implement actions to prevent future accidents.

6. Prices and Adjustments

6.1. The SUBSCRIBER will pay PIX FORCE the amounts set out in the COMMERCIAL PROPOSAL and in the TERMS OF AGREEMENT, in accordance with the deadlines and payment methods stipulated in these documents. The price of the monthly or annual software license fee is defined according to a number of calculation parameters:

6.2. Number of cameras

6.3 Monitoring time for each camera

6.4. The payment of the monthly or annual access fees must be made spontaneously. The first payment begins 30 days after signing this document.

6.5. The monthly fee shall be adjusted annually by the positive variation of the Broad National Consumer Price Index (IPCA), measured by the IBGE, or, in its absence, by another index that may replace it. In addition, PIX FORCE may change its plans, included features and prices at any time, with 30 (thirty) days’ notice. If the SUBSCRIBER does not agree, at the end of the notice period this document will be considered terminated without the application of a contractual termination fine for the minimum period of validity, if applicable to the SUBSCRIBER.

6.6. In the event of late payments, in addition to the principal due and unpaid, the SUBSCRIBER will owe PIX FORCE a fine equivalent to 5% (five percent) of the amount due and unpaid, plus interest of 1% (one percent) per month, monetarily adjusted by the inflation variation indicated by the IPCA/IBGE until the date of actual payment, the latter two being pro rata die, as well as bearing the procedural and administrative costs for collection and attorney’s fees defined by the court on the value of the cause, in the event of legal claims. In the event of late payment for a period of more than 60 (sixty) days, at PIX FORCE’s discretion, PIX FORCE may have the SUBSCRIBER’s registration blacklisted and/or the titles protested, upon prior written notification with a period of 05 (five) working days to remedy the infraction. In the event of late payment for a period of more than 60 (sixty) days, at PIX FORCE’s discretion, PIX FORCE may terminate this document upon written notice with immediate effect on the date of receipt by the SUBSCRIBER and collection of any termination fine to which the SUBSCRIBER may be liable.

6.7. The SUBSCRIBER may request cancellation of the subscription at any time, with 30 days’ notice. There will be no refunds for partial periods of service use. If the SUBSCRIBER cancels the subscription before the end of the billing cycle, the platform will remain accessible until the end of the paid period.

6.8. We reserve the right to suspend or terminate your access to PIX SAFETY in the event of a breach of these Terms. You may also terminate your use of the platform at any time by notifying us at cancelamento@pixforce.ai.

6.9. Upon termination, you will lose access to the Platform and any associated data, unless otherwise agreed.

7. Use and Ownership of the Software

7.1. All rights and intellectual property regarding the PIX FORCE software and technology will remain the exclusive property of PIX FORCE, even if it develops new functionalities at the request and remuneration of the SUBSCRIBER. Therefore, the technology licensed under these Terms, including its programs, flowcharts, improvements, adaptations and other functionalities, as well as all technical documentation, are the total and definitive property of PIX FORCE.

7.2. By adhering to these Terms, the SUBSCRIBER is licensed only the right to use the technology in question, without the need for PIX FORCE to present or provide the source code or any internal structure of the product.

7.3. By acquiring the right to use the software, the SUBSCRIBER is only authorized to use it in the manner established herein, and is prohibited from using methods such as reverse engineering, decompilation, or any other method that enables access to the software’s source code, as well as making any unauthorized changes or copies.

7.4. The SUBSCRIBER or third parties under his permission are prohibited from any act that implies or may imply the sale, distribution, sub-licensing, rental, lease, loan, donation, disposal, assignment or transfer, in whole or in part, to third parties, of the use of the services and functionalities of the system, without the express and formal consent of PIX FORCE.

7.5. Any violation of the software author’s rights will result in a fine of 100 (one hundred) times the monthly usage price of the software, regardless of any legal damages or criminal charges, including the crime of unfair competition.

8. Confidentiality

8.1. All information of a technical, commercial, financial and other nature to which the Parties have access as a result of the execution of these Terms, especially in relation to information concerning the SUBSCRIBER and the PIX FORCE technology, is strictly confidential and must be kept so, and the Parties are obliged to maintain absolute confidentiality.

8.2. All and any information, whether patented or not, of a technical, operational, commercial, legal nature, know-how, inventions, processes, programming codes, formulas and designs, whether patentable or not, business plans, accounting methods, accumulated techniques and experiences, documents, contracts, papers, studies, opinions and research that each party has access to shall be considered for the purposes of this agreement:

• By any physical means (e.g. printed documents, manuscripts, electronic messages (e-mail), photographs, etc.);
• In any form recorded on electronic media (USB sticks, CDs, DVDs, etc.);
• Orally.

8.3. Confidential information entrusted may only be disclosed to third parties with the prior written consent of the disclosing party, or in the event of a court order, in which case the receiving party must immediately inform the disclosing party in writing so that the latter may seek to prevent and waive the obligation to disclose the information.

8.4. This does not constitute confidential information:

• Already available to the general public through no fault of the receiving party;
• Which were already known to the receiving party before the Contracts were signed and which were not acquired directly or indirectly by the receiving party;
• Which are no longer treated as confidential by the disclosing party.

8.5. The Parties shall ensure that their respective partners, administrators, managers, employees, agents, trainees, service providers and/or third parties contracted in any capacity are also bound by the same confidentiality obligation provided for herein.

8.6. The confidentiality obligation will remain in force and legally bind the Parties for a period of 5 (five) years after the termination of the contract, with the exception of information relating to PIX FORCE’s intellectual property, which will last in perpetuity. Any breach of this clause shall result in the immediate termination of these Terms, regardless of the determination of losses and damages.

8.7. This agreement shall become valid from the date it is actually signed by the parties and shall be binding on the parties, their legal representatives, successors and assigns, and shall be irrevocable and irreversible. The provisions of this instrument shall, however, apply retroactively to any confidential information that may have already been disclosed prior to the date of its signature.

9. Technical Support and Service Level Agreement – SLA

9.1. In the event of problems or defects identified during the use of the software, the SUBSCRIBER’s user will receive technical support via online access, through the dashboard or by opening a ticket through the channels provided, in accordance with the following service SLA:

9.2. Only working hours, considered to be from 8:30 a.m. to 6:30 p.m., from Monday to Friday, will be considered as SLA time, except on public holidays when incidents occur at PIX FORCE headquarters. The first service hours are added to the response time and added to the resolution time, so that the resolution time will not take into account the sum of the time of the previous stages.

9.3. PIX FORCE, provided that the SUBSCRIBER’s obligations under this instrument are observed, is technically able to offer and proposes to maintain, each calendar month, an SLA (Service Level Agreement) related to software availability, with a 98% (ninety-eight percent) availability guarantee. For the purposes of this performance guarantee, the services and functionalities guaranteed by this SLA are understood to include maintaining the operability of the PIX SAFETY software.

9.4. PIX FORCE will be released from compliance with this SLA in the event of the following suspension hypotheses, which, if they occur, will not be counted for the purposes of verifying compliance with this SLA:

• Access problems faced due to the lack or defective availability of the internet signal by the SUBSCRIBER’s supplier companies, as well as the total consumption of the data access plan by the SUBSCRIBER’s users;
• Overload on the server where the solution is hosted, caused by the SUBSCRIBER or a third party linked to it, mainly through errors generated as a result of some specific defective integration, or traffic overload known as DoS (Denial of Service), in which case, including in order to ensure the stability of the link, PIX FORCE is authorized to disconnect the server from the Internet;
• Interruptions lasting less than 30 (thirty) minutes that are necessary for technical adjustments or equipment maintenance;
• Scheduled interruptions in the service and in the availability of the software, motivated by maintenance or improvement actions carried out between the hours of 00:01 and 07:00 Brasília/DF;
• The occurrence of acts of God and force majeure, as defined by Brazilian law, as well as acts or facts attributable to the public or private telecommunications network, the electricity supplier;
• Emergency interventions arising from the need to preserve server security, aimed at preventing or stopping hackers from acting or aimed at implementing security corrections;
• Suspension of the provision of contracted services by order of competent authorities or court orders as a result of situations for which PIX FORCE was not at fault;
• Suspension of the provision of services due to default by the SUBSCRIBER on its contractual obligations, in the event of suspension;
• Technical problems with the suppliers of the SUBSCRIBER’s cameras, which prevent the transmission of images to the PIX SAFETY software.

9.5. Failure by PIX FORCE to meet this SLA will give the SUBSCRIBER the right to receive discounts on the price installments owed to PIX FORCE in the month in question, based on the percentages set out below. These discounts will be granted on the monthly payment due in the month immediately following the month in which the SLA is breached, namely:

• 5% (five percent) if the software availability and access time is less than 98% and more than 95%;
• 10% (ten) if the software availability and access time is less than 95% and more than 90%;
• 15% (fifteen) if the software availability and access time is less than 90%.

10. Software Improvements

10.1. At the SUBSCRIBER’s request, formalized by a contract amendment, if feasible and approved by PIX FORCE, or if provided for in the COMMERCIAL PROPOSAL, improvements may be made to the software by PIX FORCE. The activities of analysis, programming, testing, documentation and distribution of the changes made at PIX FORCE’s headquarters will be invoiced in accordance with the previous budget or presentation of reports and results for each phase.

10.2. The Intellectual Property of the improvements made by PIX FORCE to the software, even if by indication or suggestion of the SUBSCRIBER, will be exclusive to PIX FORCE and will be incorporated into the version accessible to all subscribers.

10.3. If the SUBSCRIBER so requests and PIX FORCE agrees to such changes, the amounts of the improvement fees implemented may be formalized by means of a contractual amendment and will be invoiced in the month following the month in which the service was provided.

10.4. PIX FORCE reserves the right to carry out improvements and modifications to the solution in accordance with its project and development roadmap, and the SUBSCRIBER is not entitled to previous versions, or to request structural modifications to the software, or the development of other modules or functions not provided for in the original project. PIX FORCE is not obliged to accept any such requests. The product of these improvements will be added to the software’s source code and will become the sole and exclusive property of PIX FORCE.

10.5. PIX FORCE may modify its services and/or content and/or products offered, as well as any functionality of the PIX SAFETY solution, or discontinue its availability at any time without prior notice to the user.

11. Duration and Termination

11.1. As this is SaaS access, the SUBSCRIBER may subscribe to access to the software for consecutive periods of 30 days for an indefinite period or for a minimum period of 12 (twelve), 24 (twenty-four) or 36 (thirty-six) months, as provided for in the Subscription Agreement.

11.2. When contracted on a MONTHLY basis, i.e. for an indefinite period, the Terms may be terminated by either party, by giving at least 30 (thirty) days’ prior written notice and provided that any outstanding debts are paid.

11.3. In the case of contracting for a minimum term of 12 (twelve), 24 (twenty-four) or 36 (thirty-six) months, considering the significant commercial discount provided by PIX FORCE to the SUBSCRIBER in such condition in the COMMERCIAL PROPOSAL, the termination, before the agreed term, will occur upon 30 (thirty) days’ notice and will imply a termination fine equivalent to the reimbursement of the discounts applied for the period used. For this purpose, the termination fine will be considered to be payment, within five (5) working days of the SUBSCRIBER’s notice of termination, of the sum of the discounts for the months of effective contractual validity up to the date of termination, calculated on the basis of the equivalent of 10% (ten percent) of the monthly fee paid by the SUBSCRIBER to PIX FORCE in the months of validity between the 1st (first) and the 12th (twelfth), 12.5% (twelve and a half percent) of the monthly fee paid by the SUBSCRIBER to PIX FORCE between the 13th (thirteenth) and 24th (twenty-fourth) months in force, and/or 15% (fifteen percent) of the monthly fee paid by the SUBSCRIBER to PIX FORCE between the 25th (twenty-fifth) and 36th (thirty-sixth) months in force, as defined in the COMMERCIAL PROPOSAL.

11.4. Non-payment of the amounts by the SUBSCRIBER for a period of more than 60 (sixty) calendar days from the due date of the financial obligation may result in PIX FORCE terminating the contract at any time and upon written notice, without any discharge being given for the amounts due. In addition, PIX FORCE may also unilaterally terminate this document if it is found that the SUBSCRIBER, or any third party authorized by the SUBSCRIBER, has failed to comply with any of the rules set out in this document and its annexes, or has carried out any irregular activities, such as. for example:

• a) intentionally or unintentionally violate these terms, or any applicable local, state, national or international law, ordinance, statute or regulation;
• b) threaten or intimidate another person in any way, including restricting or inhibiting the use of the PIX FORCE solution;
• c) impersonate any person, including PIX FORCE staff or other users, or falsely represent any person, natural or legal, through the use of similar e-mail addresses, aliases, or the creation of false accounts or any other method or procedure;
• d) disguise the origin of any information that is transmitted;
• e) harassing or disturbing others;
• f) unlawfully collecting or storing personal data of other users;
• g) defame or disseminate negative comments and messages regarding the PIX FORCE solution and PIX FORCE;
• h) make any communication with PIX FORCE or any third party that is unlawful, offensive, threatening, abusive, harassing, defamatory, intimidating, vulgar, obscene, profane, accusatory, invades another’s privacy, hateful, or racially, ethically or otherwise objectionable, including any information that could be considered hate speech; obscene, pornographic in nature; that you are not entitled to make available by any law or by contract; infringes any patent, trademark, trade secret, copyright or any other proprietary rights or fiduciary relationships; is any form of unsolicited advertising or promotional material, or any other form of solicitation (including, but not limited to, “spam”, “junk mail”, and chain letters); is otherwise inappropriate or posted in bad faith; encourages others to violate these terms; or registers with fraudulent information or in violation of this T&C.

11.5. The notice of termination does not release the SUBSCRIBER from paying the installments due and owing for the period, nor does it release PIX FORCE from providing the respective services, under the conditions of these Terms.

11.6. Termination of these Terms will result in the definitive interruption of the license to use the PIX FORCE software, and the SUBSCRIBER will no longer be able to use it or receive any updates.

12. Civil Liability and Third Party Rights

12.2. Disclaimer of Warranties for Specific Purposes. The SUBSCRIBER uses the PIX FORCE solution at his/her own risk. The PIX SAFETY solution and our contents are offered “as is” and “as available”. PIX FORCE disclaims all warranties and conditions of any kind, whether express, implied or statutory, including but not limited to implied warranties of fitness for a particular purpose, as this is a service offered to subscribers from all market segments.

12.2. With the exception of the discounts provided for in the SLA Clause, PIX FORCE shall not be held liable for any damages directly or indirectly caused by the temporary inoperability of the software, the SUBSCRIBER being aware that, in order to avoid the interruption of its operations in such circumstances, it is recommended to maintain parallel or emergency schemes, and it is the SUBSCRIBER’s sole responsibility to provide such means.

12.3. PIX FORCE undertakes to provide the services covered by these Terms using qualified personnel and observing the best applicable techniques. However, the SUBSCRIBER will be solely responsible for verifying the suitability of the input data and the insertion of user-configurable operating parameters, as well as for controlling the quality and consistency of the output data and materials generated by the use of the software, which they must always verify before using them in any applications that critically depend on their accuracy.

12.4. PIX FORCE shall not be liable for any damages that the SUBSCRIBER or third parties may incur as a result of the use of incorrect output data or materials generated by the software due to a failure in the use or insertion of parameters by the SUBSCRIBER.

12.5. These Terms do not create a labor or social security relationship between PIX FORCE’s employees or agents in relation to the SUBSCRIBER, and thus reciprocally, nor civil or fiscal solidarity between the parties, each of them being responsible for their respective obligations before public bodies and third parties.

12.6. PIX FORCE undertakes to repeat, free of charge to the SUBSCRIBER, any services performed in a deficient manner, as well as to repair any damage resulting from this type of event, once the SUBSCRIBER has previously observed all the conditions set forth in these Terms.

12.7. PIX FORCE’s liability towards the SUBSCRIBER, with the exception of breaches of confidentiality and those linked to the LGPD, is limited to 100% (one hundred percent) of the global price for the obligations and responsibilities assumed under the Terms, including losses and damages (consequential damages), expenses, fines, etc.

12.8. The SUBSCRIBER agrees that under no circumstances shall PIX FORCE be liable for any direct, indirect, incidental, special, consequential or exemplary damages, including, but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses, resulting from or connected to the PIX SAFETY solution.

13. Legal, including tax, labor and anti-corruption compliance

13.1. The parties declare that the contracted services may be carried out by third-party providers, duly contracted and with a confidentiality agreement and respect for the rules of information security, privacy and conduct signed and in force, or by workers duly registered with the employing company, in accordance with the law, obliging themselves to pay the employees’ salaries, undertaking to respect the labor, occupational safety and social security rules in force, and being responsible for all expenses and losses arising from this service. This contract does not establish any employment relationship between the partners, directors, employees and agents of PIX FORCE or its subcontractors and the SUBSCRIBER, and the employing party is solely and exclusively responsible for responding to any labor, commercial, civil and social security claims that may be brought by said persons, since both companies operate independently, in different market sectors and do not constitute an economic group.

13.2. Each party undertakes to comply with all determinations imposed by the competent public authorities, as well as to pay all federal, state and municipal taxes levied or to be levied on the contract and/or services, as well as withholding taxes when mandatory.

13.3. The parties undertake not to employ and/or grant night, dangerous or unhealthy work to minors under the age of eighteen, or any work to minors under the age of sixteen, except as apprentices, from the age of fourteen, as well as not to hire companies that use, exploit and/or by any other means or form, employ child labor or labor analogous to slavery, in disagreement with the provisions of Law No. 8.069/90 and art. 149 of Decree Law No. 2.848/40 of the Penal Code.

13.4. Each party hereby declares that it is aware of, knows and understands the terms of Law No. 12.846/2013 – the Anti-Corruption Law, and undertakes not to engage in any activity that constitutes a violation of Brazilian anti-corruption rules. In addition, each party undertakes, through its directors, partners, employees or any person acting on its behalf, to conduct its business practices ethically and in accordance with legal precepts, and shall not, in the performance of this Agreement, give, offer, pay, promise to pay or authorize the payment of, directly or indirectly, any money or anything of value to any government authority, consultants, representatives, partners, advisors or third parties, for the purpose of influencing any act or decision of the agent or the government (including any officer or employee of a government or entity owned or controlled by a government or public international organization or any person acting in the capacity of government representative or political party candidate), or to secure any undue advantage or direct business.

13.5. The parties undertake to comply with the legislation applicable to their business, especially when acting in the use of the PIX FORCE Solution.

13.6. In carrying out any activities related to the execution of the Agreement, the Parties, by mutual agreement, submit to compliance with the duties and obligations relating to the protection of personal data and undertake to treat them in accordance with the provisions of Annex B and the applicable legislation in force, including, but not limited to, Law No. 12.965, of April 23, 2014 and Decree No. 8.771, of May 11, 2016 (“Marco Civil da Internet”) and Law No. 13.709, of August 14, 2018 (“General Data Protection Law” or “LGPD”), as applicable.

14. Contact Information

If you have any questions about these Terms, please contact us:

• E-mail: suporte.pixsafety@pixforce.ai
• Address: Tv. São José 455, Sala PIX FORCE, Porto Alegre-RS, 90240-200